To use some of the services or features made available to you on this Site, you will need to register. We may change registration requirements from time to time. When you register, you are required to provide information about yourself that is true, accurate, current and complete in all respects. Should any of your registration information change, please notify us.
These Terms and Conditions and your use of our web site are governed by English law and you agree to submit to the non-exclusive jurisdiction of the English court. This does not affect your non-excludable statutory rights.
This website and our Terms and Conditions have been designed for use within the United Kingdom and under UK law.
Prices and availability of goods is subject to change without notice. This means that the price confirmed after placing the order may be different to that charged at delivery. Every effort is made to ensure that this will not happen - please refer to our returns policy above. A delivery charge will be added to your order value where appropriate.
Emma Phillips t/a Luna & Loop
Ordering and Payment
All orders must be placed through the Luna & Loop website. Unfortunately we cannot accept payment over the telephone for orders.
We accept all major credit and debit cards through the payment providers PayPal and Stripe. Payments for Google Pay and Apple Pay are processed through Stripe. You do not need a PayPal account. Simply follow the instructions at checkout.
Please allow 48 hours for orders to dispatch.
Due to different light and monitor settings the colour can vary slighty and all photos are enlarged for detail purposes. Measurements are given to the best of our knowledge. All pieces are handcrafted and variations should be expected.
We are flexible and happy to help, so please contact us with your payment intentions so that we can provide the best service to you.
Jewellery care guidelines: Avoid contact with perfume, deodorant, hairspray or water.
You can always contact us with any questions via the contact form or write to us at the address at the bottom of the screen.